BLEACH Soul Puzzle

Request KLab ID Link Cancellation

This page is for those who want to apply to have the link between their KLab ID and their game account removed.
Based on the contents of the request, further investigation will be carried out to confirm play data.

We will only carry out identity verification if you have read and agreed to the "Preparations" and "Notes" section below.
We cannot respond until you agree. Thank you for your cooperation.

Preparations

  • You will only be able to unlink you KLab ID if you are able to log in to your game account.
  • If you are unable to log in to your game account and transfer your play data yourself, please contact us using the data recovery request form.

Notes

  • A KLab ID link can only be removed once we have verified your identity.
  • If you do not meet the verification criteria, we can refuse to respond.
    Verification criteria cannot be revealed.
  • For problems related to play data, questions asked on behalf of someone will not be answered.
  • If a false declaration or misuse of another individual's information is revealed, appropriate action will be carried out.
  • Responses will be sent to the email address from which the initial inquiry was received
    Please do not send inquiries from multiple email addresses as identity verification may not be possible.
  • It may take up to 1 week for 1 response in the identity verification process.
  • This page is only for removing KLab ID links. We cannot respond to any other inquiries via this page.
    For other inquiries, please select the appropriate link.
  • Support is not provided for languages other than English.
Please confirm what you have entered.
*We will send a response to this email address
*If your email address is entered incorrectly, you will not receive the guide email for the application page URL
*Please change your settings to receive emails from "@recovery.klabgames.com" and "@klab.com"
Your personal information will be strictly managed according to our privacy policy and will only be used for related purposes.